Are your bags genuine?
Yes-All of our handbags are 100% genuine, if you have any doubts just ask to see our receipts and authenticity cards.
Where do you deliver?
We only deliver to addresses in the United Kingdom.
All bags are delivered by our assigned courier and a signature is required upon delivery.
If there are any special instructions for delivery then please add these into the Special Instructions text box when your order is placed.
How much does membership cost?
£9.99 £4.95 (until 31st May 2010) per month.
You will be billed monthly for your membership plus the amount for any bags hired during that month.
Are all of your bags new?
Yes-All of our bags are brand new.
What if a bag I borrow becomes dirty or damaged?
We hope you will take good care of all of our bags as if they were your own and that you will return the item in the same condition in which you received them. However, we understand that there will be everyday wear and tear and there will be no additional fee in these instances. However, if the item is abused, scratched, broken beyond everyday wear and tear, or lost, your account will be charged a reasonable repair or replacement fee. Some items, however, are not easily replaceable and a fee, up to the full retail replacement, may be charged.